Author Archive
7 Template Resources to Save You Time
If you are a small business, every bit of efficiency helps you. Free templates available online help you do exactly that. You don’t have to recreate Invoices, supply order forms, financial worksheets, NDA drafts, etc. They are all available out there. As you think about it, it seems fairly obvious to prepare templates for such [...]
Networking – The Key to Unlock Small Business Growth
What is the mantra for success of your business? Introducing new products? Big ad campaigns? Networking? No. It’s relationships! Networking sounds like wiring. And many people network like wiring – they make it messy and they want to extract something out of it. Networking is not exchanging business cards! It’s about connecting with people. That [...]
The Slow Down Reaches Small Businesses
Ever thought Enron is history? The past 10 days have been shocking in India as the Satyam Fiasco unfolded. The $ 1.5 billion fraud made headlines across the world. (see Satyam: Sanskrit for ‘Enron’). It’s great to see that the Indian government has acted swiftly (see: India Names New Satyam Board). Satyam episode is not [...]
Never Outsource Happiness. Have a Wonderful 2009!
Dealing with upset customers
Receiving positive feedback from your satisfied customers is always nice, but the real test of your business acumen lies in dealing with the upset ones. Unfortunately, despite efforts, mistakes happen. When they do, how you tackle them determines your success. A talking customer is an opportunity Let’s look at the opportunity. When the client is [...]
