Comments on: Best customer experience needs attitude not cost http://www.p2w2.com/blog/index.php/best-customer-experience-needs-attitude-not-cost/ We help small businesses outsource Mon, 30 Jan 2012 15:00:10 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Chaitanya http://www.p2w2.com/blog/index.php/best-customer-experience-needs-attitude-not-cost/comment-page-1/#comment-589 Chaitanya Wed, 05 Nov 2008 11:19:19 +0000 http://www.p2w2.com/blog/?p=87#comment-589 Here's a post from Diane Helbig's blog about a good customer experience. Client retention. (http://seizethisdaycoaching.blogspot.com/2008/10/client-retention.html). Diane Helbig is a Professional Coach and the president of Seize This Day Coaching (http://www.seizethisdaycoaching.com/) Here’s a post from Diane Helbig’s blog about a good customer experience. Client retention. (http://seizethisdaycoaching.blogspot.com/2008/10/client-retention.html). Diane Helbig is a Professional Coach and the president of Seize This Day Coaching (http://www.seizethisdaycoaching.com/)

]]> By: Deepa http://www.p2w2.com/blog/index.php/best-customer-experience-needs-attitude-not-cost/comment-page-1/#comment-575 Deepa Thu, 02 Oct 2008 04:44:12 +0000 http://www.p2w2.com/blog/?p=87#comment-575 ///////the manager appeared at the gate bearing a rose stem that he politely handed to me, once again profusely apologizing for the fall in their own /////////// This sends the most powerful information to the customer without screaming at the top of one's voice from the roof top "You concerns will be attended with sincierity". ///////the manager appeared at the gate bearing a rose stem that he politely handed to me, once again profusely apologizing for the fall in their own
///////////

This sends the most powerful information to the customer
without screaming at the top of one’s voice from the roof top
“You concerns will be attended with sincierity”.

]]> By: Expatguru http://www.p2w2.com/blog/index.php/best-customer-experience-needs-attitude-not-cost/comment-page-1/#comment-572 Expatguru Sat, 27 Sep 2008 04:46:19 +0000 http://www.p2w2.com/blog/?p=87#comment-572 You have hit the nail on the head. When you give something extra back to the customer without any expectations, it always gets rewarded with more business. You have hit the nail on the head. When you give something extra back to the customer without any expectations, it always gets rewarded with more business.

]]> By: Your Friendly Neighborhood Computer Guy http://www.p2w2.com/blog/index.php/best-customer-experience-needs-attitude-not-cost/comment-page-1/#comment-571 Your Friendly Neighborhood Computer Guy Sat, 27 Sep 2008 03:59:50 +0000 http://www.p2w2.com/blog/?p=87#comment-571 I think the key is right there in the phrase "customer experience". Experience is the key word. the customer's impression of the time they spent transacting with your business is going to be the key in how loyal they are, and how willing they will be to spread the word of your business to others. Concentrate on and take time with making the customer experience as (or more) enjoyable as the product itself and you'll be rewarded with loyal customers who will be your biggest advocate! I think the key is right there in the phrase “customer experience”. Experience is the key word. the customer’s impression of the time they spent transacting with your business is going to be the key in how loyal they are, and how willing they will be to spread the word of your business to others. Concentrate on and take time with making the customer experience as (or more) enjoyable as the product itself and you’ll be rewarded with loyal customers who will be your biggest advocate!

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