Comments on: (part-2) Building Trust with Your Customers Helps You Reach Your Goals Faster-2 http://www.p2w2.com/blog/index.php/part-2-building-trust-with-your-customers-helps-you-reach-your-goals-faster-2/ We help small businesses outsource Mon, 30 Jan 2012 15:00:10 +0000 hourly 1 http://wordpress.org/?v=3.1 By: scribbler http://www.p2w2.com/blog/index.php/part-2-building-trust-with-your-customers-helps-you-reach-your-goals-faster-2/comment-page-1/#comment-625 scribbler Tue, 16 Dec 2008 04:56:09 +0000 http://www.p2w2.com/blog/?p=119#comment-625 I guess trust should be able to create a 'win-win' situation for businesses. At all ends like the investors, customers, sponsors, etc, the parties know that its about getting the maximum return value to your input. Having said this, I agree that there are lots of ways to build trust and you have to strike a balance between being just friendly and delivering what you promise. Some people don't care for pleasantries as much as they do for hard returns while others frequently need to be dealt with more personally. Nice post :) I guess trust should be able to create a ‘win-win’ situation for businesses. At all ends like the investors, customers, sponsors, etc, the parties know that its about getting the maximum return value to your input. Having said this, I agree that there are lots of ways to build trust and you have to strike a balance between being just friendly and delivering what you promise. Some people don’t care for pleasantries as much as they do for hard returns while others frequently need to be dealt with more personally. Nice post :)

]]> By: Sharon http://www.p2w2.com/blog/index.php/part-2-building-trust-with-your-customers-helps-you-reach-your-goals-faster-2/comment-page-1/#comment-597 Sharon Fri, 14 Nov 2008 07:44:43 +0000 http://www.p2w2.com/blog/?p=119#comment-597 I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often. Sharon http://www.autoloans101.info I recently came across your blog and have been reading along. I thought I would leave my first comment. I don’t know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

Sharon

http://www.autoloans101.info

]]> By: Your Friendly Neighborhood Computer Guy http://www.p2w2.com/blog/index.php/part-2-building-trust-with-your-customers-helps-you-reach-your-goals-faster-2/comment-page-1/#comment-579 Your Friendly Neighborhood Computer Guy Thu, 02 Oct 2008 21:06:08 +0000 http://www.p2w2.com/blog/?p=119#comment-579 Well, one way is to make sure to communicate the expectations of your repair/visit BEFORE you arrive on site. Tell them exactly what you plan on doing and ask as many quesitons as you can before you get there. That way, when you're there, you're not wasting their time trying to find out what was wrong in the first place. Also, I think it's really important to keep in touch with your customers. Not just with a newsletter or mass postcards, but actually giving them a call in a week and asking them how their computer is working and if there is anything I can do to help any more. All these thing on top of having a very friendly and helpful attitude, not talking down to customers, and hleping them understand what I'm doing...will hopefully be a successful combination for my business. Well, one way is to make sure to communicate the expectations of your repair/visit BEFORE you arrive on site. Tell them exactly what you plan on doing and ask as many quesitons as you can before you get there. That way, when you’re there, you’re not wasting their time trying to find out what was wrong in the first place. Also, I think it’s really important to keep in touch with your customers. Not just with a newsletter or mass postcards, but actually giving them a call in a week and asking them how their computer is working and if there is anything I can do to help any more. All these thing on top of having a very friendly and helpful attitude, not talking down to customers, and hleping them understand what I’m doing…will hopefully be a successful combination for my business.

]]> By: Chaitanya http://www.p2w2.com/blog/index.php/part-2-building-trust-with-your-customers-helps-you-reach-your-goals-faster-2/comment-page-1/#comment-578 Chaitanya Thu, 02 Oct 2008 16:53:04 +0000 http://www.p2w2.com/blog/?p=119#comment-578 Matt, very relevant thoughts. How can you enhance trust in computer service industry and particularly your company? Matt, very relevant thoughts. How can you enhance trust in computer service industry and particularly your company?

]]> By: Your Friendly Neighborhood Computer Guy http://www.p2w2.com/blog/index.php/part-2-building-trust-with-your-customers-helps-you-reach-your-goals-faster-2/comment-page-1/#comment-577 Your Friendly Neighborhood Computer Guy Thu, 02 Oct 2008 15:28:32 +0000 http://www.p2w2.com/blog/?p=119#comment-577 Trust will be a big component of my upcoming computer consulting business. I feel one of the biggest things lacking in my industry is a trusted relationship with customers. People are hesitant to let a nameless, facesless stranger into their home, but if there is trust there, either from previous experience or referals, they will not hesitate to purchase in-home computer service. Trust will be a big component of my upcoming computer consulting business. I feel one of the biggest things lacking in my industry is a trusted relationship with customers. People are hesitant to let a nameless, facesless stranger into their home, but if there is trust there, either from previous experience or referals, they will not hesitate to purchase in-home computer service.

]]>