How to Lock Your Clients – 2: Exceed Expectations

In today’s competitive world, you get your differentiation from gaining trust – by exceeding expectations every time and having great customer relationships. The relationship culture gets reflected in our lingo – nightclubs offer “a good time” not beer or other stuff. A jeweler promises: ‘We enhance your appearance,” while a real estate seller says “We [...]

YOU INC: Freelancer Essentials

The World is Flat. Take advantage of it If you ask me, the biggest boon of the 21 century is how the Internet had made us masters of our time. Connecting with people from distant parts of the globe is so easy, inspiring and empowering, that you can earn in dollars, on work that is [...]