Voice your opinion: What do you want to read on p2w2 blog?

p2w2 blog just completed 6 months of it’s existence.  I would

say, after 25 posts (this is 26th), we have a good hang of how to create a good blog. But what I am more worried about is whether we are writing about issues you face? Is the blog helpful to you? Is it creating the environment where you could or want to talk? Are the topics relevant?

I have created a little survey for you. I will be grateful if you could take the survey.

Take the survey.

‘p2w2’ Launches Voice-enabled Online Services Marketplace for the Flat World

p2w2 betaLisle, IL (PRWEB) July 14, 2008 p2w2 (for PeopleToWorkWith) launched voice-enabled services for its online marketplace services company today. This is the first time that an online market place has introduced voice facilities. With this facility, customers can interact with the service providers directly, giving instructions, feedback, or other information. This online voice facility will dramatically reduce the time taken to complete the service activity and will enhance service efficiencies substantially. p2w2 combines latest technology with an innovative business model to take advantage of a flat world.

Speaking on the launch of this novel facility, Chaitanya Sagar, co-founder and CEO, p2w2, said, “Customers worldwide look for good quality and on-time delivery. Adding the voice capability is the magic formula to cut across the barriers to making this possible. p2w2 enables users to tap into high success rate collaboration platform. My team and I are very excited that the idea has come to life so quickly.”

p2w2 is an online marketplace for services such as writing, online tuitions, medical transcription, accounting, project management, website designing, software and graphic design, virtual assistance, research etc. Its services will support small businesses and individuals in USA, Canada and India to begin with. At the same time, it also provides an opportunity for professionals from these countries to offer their services online. Users of p2w2 can interact directly through a voice system online and save time spent on writing instructions. Voice interaction also allows for accurate customization of the services offered by minimizing communication gap and the time lost in sharing feedback frequently. This is where p2w2 scores over conventional online marketplaces where the process of sharing information is long drawn and often not satisfying.

In short, p2w2 merges latest technology with an innovative business model, utilizing the advantages of a flat world.

p2w2 offers a host of new, customer friendly operations such as one-click edits, on-screen voice editing, quick navigation and simple, user-friendly instructions, among others. Above all, it offers transparency at every step in the process. “We take great care to screen our service providers, quality is the most important mantra for us at p2w2,” added Amit Mullerpattan, co-founder and Vice President-Products, at p2w2. “P2W2 provides a set of tools that lets everyone work on what they truly enjoy doing. Financial success and work-life balance can now happen together.”

p2w2 was launched recently, in a four-location video conference between Lisle, IL, USA and Hyderabad, Kakinada, and Bhogapuram in India.

About p2w2
p2w2(for PeopleToWorkWith) is an online marketplace for services like writing, online tuitions, medical transcription, accounting, project management, website designing, software and graphic design, virtual assistance, research etc. Small businesses and Individuals in the US and Canada can use p2w2 to outsource their service requirements for faster execution and time to market. Capable small businesses and individuals can undertake projects through p2w2 as well. Its blog www.p2w2.com/bloghas received several accolades within the first few months of operation. It has quality posts to help

small businesses and individuals enhance their business performance and be more successful through p2w2. Recent posts include “How twitter can help your small business,” “Freelancer Essentials,” “Small business secrets to hiring,”and “Link building to create massive traffic to your website

For more information, contact:
Chaitanya Sagar, CEO
PeopleToWorkWith Online Services Pvt. Ltd.
+16304451049 or +91 9963487000
Chaitanya DOT Sagar AT p2w2.com

How to Lock-in Your Clients – 1: Listen to them

Many small businesses face this issue.

Listening skills for small business

“I want my customer to stay with me and not go to the competition. How do I do that?”

Many small businesses think that making their clients stay is difficult and complex. Nothing can be farther from truth. It’s simple, easy and, best of all, does not cost anything.

Most [means all :-)] people have a need-the need to feel important; the need to be acknowledged and understood; the need to feel valued and cared for. When you deliver a service, the above needs come to the fore. When a client’s need for feeling important is not satisfied, it hurts him/her and feel neglected. They complain – “service is poor.”

How do you make the client feel important and cared for? There is one simple way.
Listen to your client well. It’s as simple as it sounds. And it’s easy to implement.

How do you listen better? The first thing to do is to start with YOU. You must develop a desire to listen to your client.

DESIRE to listen

You must develop a desire to listen to your client. What does she have to say? Listen patiently and wait until he/she is finished. If something is not clear, ask him/her at the logical moment. The desire to listen must be as a receiver of information- not as a critic. The desire is to understand the client and not to make her agree to something or to change her opinion.

If you get this, the rest are all details. It’s just a matter of time you will be able to listen better. If you don’t it’s unlikely that you will improve. So I suggest that you check for yourself if you have the desire.

Once you have the desire, it is time to go beyond understand the how to listen better. I recommend these good resources that give you very good grounding on how to improve your listening skills.

1. How to be a good listener

2. Practicing listening skills

3. Eight barriers to effective listening

In addition, the table below (Source: Active listening: Skills Associated with Empathy ) summarizes what you should do.

It breaks down listening skill into detailed tasks. It’s a good check list of activities that you can do to improve your listening skills.

What you should do

What it means

Attending, acknowledging

Providing verbal or non-verbal awareness of


other, i.e. eye contact

Restating, paraphrasing

Responding to person’s basic verbal message


Reflecting feelings, experiences, or content

that has been heard or perceived through cues


Offering a tentative interpretation about the

other’s feelings, desires, or meanings

Summarizing, synthesizing

Bringing together in some way feelings and

experiences; providing a focus


Questioning in a supportive way that requests more

information or that attempts to clear up confusions

Giving feedback

Sharing perceptions of the other’s ideas or feelings;

disclosing relevant personal information


Showing warmth and caring in one’s own individual way

Checking perceptions

Finding out if interpretations and perceptions

are valid and accurate

Being quiet

Giving the client time to think as well as to talk

Your clients will love you if you develop listening skills. That’s because they don’t have good professionals – those who care for them and value them-and so are looking for them. If you can show them that you are ‘good’ and are willing to listen to them, they will give you more business.

Before I close this post, I would like to tell you that having listening skills alone will not cut it. You have to perform. You have to deliver what the client wants. You have to do what the client is paying you to do. But you can expect better loyalty from them because you’ve listened better.

I hope you will be able to imbibe listening skills and delight your clients!

About the author: Chaitanya Sagar is an expert in small businesses and is the CEO of www.p2w2.com, an online marketplace for services like writing, business consulting, research, software, online-tutoring etc. You can find good service providers and collaborate with them on p2w2. He blogs at www.p2w2.com/blog. You can Subscribe to RSS feed here.

Picture: LifeDynamix

Welcome all

P2W2Welcome to the first post on P2W2’s official blog.

What do we do?

P2W2 is an online marketplace for all services that can be completely delivered online. Services like Accounting, Online Tutoring, Graphic Design, SEO and Technology projects etc. are dealt with on this site. We provide a collaborative platform to buyers and service providers and help them get their work done. We will share with you more details about the features in P2W2.com and how to use them.

What’s the blog for?

This blog is here to help you create a successful

relationship between you and your service provider or your customer. This blog will feature articles providing tips (on bidding, estimation, communication etc.) that will all focus on how you can get more out of your relationship with your service provider/client. We will talk about product features and updates as well.


We at P2W2 are dedicated to create an ideal marketplace by listening to you. Do comment on articles, post your questions and help us serve you better.